Mercury Labels Logo

Customer Service

Our customer service and our customer care policy is we feel the best in the label market place. We take great pride in offering a level of service, a level of support and help that ensures all our customers receive a full and a 100% trouble free experience with Mercury Labels Ltd.

Quality Commitment: Our in-house quality assurance and checking procedures, ensure that only an optimum product and level of service leave us and are delivered to our customers at all times.

Stock Range: We hold large stocks of A4 Laser / Inkjet, Roll-Fed Thermal, Sprocket Fed Continuous, and Copier Labels in a wide range of layouts and sizes.

Fast Response: Streamlined ordering and despatch systems, allow us to fulfil our customer's requirements with ultra-short lead times.

Personal Service: Your account will be dealt with by a dedicated account manager, ensuring that you are provided with a personal attentive and efficient service at all times.

Customer Support: Our extensive knowledge of the self-adhesive labels manufacturing industry and our customers' requirements, allows us to provide a solution driven response to any anomaly or query which may arise.

Competitive Pricing: By constantly monitoring the self-adhesive labels market, we are able to provide keen and very competitive pricing on all our products.  By design, we consistently further our investment programme in people, processes and production.  We remain at all times, committed to fulfilling customer needs at competitive price levels.

Fast Delivery: In addition to our fast product despatch times, we offer next day delivery on our stock product lines, as a free of charge service on most orders.  Speak to any member of our sales team for further details on this service by calling 0845 026 4232.